Akshar Agencies Electrade Pvt Ltd

Dear Customer,
As part of our effort for continuous improvement in enhancing our capabilities to achieve greater customer satisfaction, we hereby request you to spare a few minutes to inform us your honest opinion about our performance in serving you. With this we would be able to take some positive actions in order to solve the problem areas identified by you and hence we could gradually improve and could serve you in a better manner in the future.
Yours truly,
Marketing Manager

Company

Representative

Designation

E-Mail

Phone

Request you to rate us as applicable with a tick (√) in the appropriate boxes in the below questionnaire.
Parameters for Rating (Excellent (10), Good (08), Satisfactory (06), Poor (04))

Services / Delivery

6. On Time Delivery of Material / Services.

Excellent Good Satisfactory Needs Improvement

7. Promptness of response to Complaints and its closures.

Excellent Good Satisfactory Needs Improvement

8. Specific complaints (If any)

Resolving Customer Complaint

9. Any New Development / Expansion in Future Planning.?

YES NO

10. Would you consider us for A.M.C in case of requirement.?

YES NO

11. Is your firm being Proprietary/Partnership one.? (if yes please send MSME certificate / Udyog Adhar or company PAN card by mail)

YES NO

12. Other make used by your Organization for Motors, Gearboxes and Drives.

13. Total share of Akshar business in % including all other Makes at your Organization.

14. Would like to Share any two references with us.? YES NO

15. Any Suggestions you would like to make, that might help us in providing a better product and better service to you in the future.

Customer Feedback Form